At 311bet, responsible gambling isn't buried in the fine print. It's an active part of the platform, with real tools you control directly from your profile. Betting should be fun — and we want to keep it that way for every user registered in Brazil.
311bet's Commitment: all tools on this page are available to any registered user – free of charge, no red tape, and no support team approval needed to activate protection limits.
Tools built for Brazilian bettors who want to keep their gambling within the limits they set for themselves
Set a daily, weekly, or monthly cap on deposits via Pix, boleto, or card directly in your profile. The limit takes effect immediately. To increase it, a mandatory 24-hour waiting period applies – a deliberate brake against impulsive decisions.
Need a break? Set a self-exclusion period of 24 hours, 7 days, 30 days, 90 days, or 6 months. Account access is suspended immediately. During that period, the exclusion cannot be reversed – the system was designed that way on purpose.
For those who need a permanent break, permanent self-exclusion irreversibly closes account access within 24 hours of the request. Any available real balance can be withdrawn before closure.
Set a time limit for each gaming session. When the configured time is up, you'll receive a notification and can choose to continue or stop. A simple way to stay aware of how long you've been on the platform.
Access your full history of bets, deposits, withdrawals, and sessions directly from your account dashboard. Seeing the real numbers helps you keep perspective on how much time and money you're putting into your entertainment.
Our support team is trained to handle problem gambling situations. Any user can request guidance, activation of protection tools, or referrals to external resources available in Brazil, at any time.
All of 311bet's responsible gambling tools are in your account dashboard, under "Account Settings" → "Responsible Gambling". Here's how each one works in practice:
Set the maximum you can deposit via Pix or any other method within 24 hours. Examples: R$ 100.00/day, R$ 200.00/day. Decreases take effect immediately; increases have a 24h waiting period.
Controls your total deposits over a rolling 7-day period. Once the limit is reached, new deposits are automatically blocked until the next weekly cycle begins.
An overall cap for the month. Ideal for users who prefer to manage their monthly entertainment budget in one go, without having to track daily and weekly limits separately.
Choose how much time you want to spend per session: 30 min, 1h, 2h, or more. A reminder appears when time is running out. You decide whether to keep playing or end the session.
Suspends access for 24 hours, 7 days, 30 days, 90 days, or 6 months. Takes effect immediately. The exclusion cannot be reversed during the active period. Once the period ends, your account is automatically reactivated.
A permanent and irreversible account closure. Processed within 24 hours of the request via support. Withdraw your available balance before requesting — once the account is closed, it cannot be reopened.
| Tool | Effective When Reducing | Effective When Increasing | Reversible? |
|---|---|---|---|
| Daily deposit limit | Immediate | 24h waiting period | Yes |
| Weekly deposit limit | Immediate | 24h waiting period | Yes |
| Monthly deposit limit | Immediate | 24h waiting period | Yes |
| Session Time Limit | Immediate | Immediate | Yes |
| Temporary Self-Exclusion | Immediate | N/A – awaiting period | No (during the period) |
| Permanent self-exclusion | Up to 24h | Not applicable | No |
The 311bet was built by a team that bets and genuinely loves Brazilian football — from the Brasileirão Série A to the Copa do Brasil, from local derbies to Libertadores clashes. But precisely because we understand that passion, we know it can become a problem when the fun starts costing more than it should — in money, time, or stress.
Responsible gambling at 311bet starts from a simple premise: you set the rules for your own entertainment. The platform doesn't decide when you've bet too much – you do. The tools are there to lock in that decision before an exciting session makes you forget the plan you made with a clear head.
A practical example: you decide to deposit no more than R$ 300.00 per month at 311bet. Set that limit on a Monday afternoon. By Friday, after Flamengo lose a game that looked like a sure win, the urge to deposit more and chase losses is very real. With the limit in place, the system blocks it automatically – you don't need willpower in that moment because the rational decision was already made in advance.
This is the kind of tool that actually makes a difference. It's not a generic footer warning – it's a real mechanism that steps in at the exact moment it would be hardest for you to act on your own.
One of the most common misconceptions about sports betting is the belief that it's possible to win consistently over the long term. The 311bet is clear about this: Sports Betting is entertainment. The house edge is real. Odds include a built-in margin. Most bettors lose more than they win over the long run — and that holds true for bets on the Brasileirão, the Premier League, the UFC, and any other sport.
This doesn't mean betting is wrong. It means the right approach is to treat the money you bet as the cost of entertainment — just like spending on a match ticket, a streaming subscription, or a dinner out. The enjoyment comes from watching the game with that extra edge of tension, analyzing your picks, and nailing a well-thought-out parlay. When the focus shifts to "I need to win back what I lost," it's no longer entertainment.
The 311bet encourages all users to set a monthly betting budget before they start playing — and to use the deposit limit tools to turn that budget into an automatic guardrail. It's the most practical way to keep gambling where it belongs: in the realm of entertainment.
The 311bet is exclusively for users aged 18 and over. Registration requires a CPF, which is verified against date of birth at sign-up. That said, we know that phones are shared at home. Parents and guardians should use the parental control features available on Android and iOS to restrict children's and teenagers' access to betting apps and websites. If you believe a minor has registered, contact our support team immediately via 24h live chat.
Noticing that betting is taking up more space in your life than you'd like — financially or emotionally — is already an important step. The 311bet won't judge you or make things difficult: you can activate temporary or permanent self-exclusion directly through 24h support, with no explanations required and no waiting for approval. If you'd like to talk it through before deciding, our team is available and trained to help without any pressure.
In addition to the tools provided by 311bet, free psychological support resources are available in Brazil for anyone dealing with gambling-related difficulties. Just ask our support team — we'll refer you at no cost and with complete privacy.
If you feel you need a break from betting, 311bet's support team can activate temporary or permanent self-exclusion right away – no judgment, no hassle, no waiting.
Available 24 hours a day, every day of the week. Just open the live chat on the platform or send an email to suporte@311bet.best.
Access My AccountIf you recognize any of these behaviors in yourself, it may be time to talk to someone or use 311bet's protection tools:
Betting with money meant for bills, food, or other basic necessities.
Feeling the need to bet more and more just to get the same rush as before.
Hiding the amount you bet or the time spent on the platform from family or close friends.
Repeatedly spending far more time betting than you originally planned.
Feeling anxious, irritable, or low when you're not betting or after a losing bet.
Trying to "recover" losses by increasing bet amounts — known as chasing losses.
To activate any protection tool or talk about responsible gambling, our support team is available around the clock via live chat or email suporte@311bet.best. Human support in Portuguese, judgment-free.
Less than 2 minutes to put the right protection tools in place
Access 311bet on your phone or computer and log in with your email and password. If you don't have an account yet, you can create one in under 3 minutes, for free.
In the profile menu (icon in the top right corner), go to "Settings" and then select the "Responsible Gambling" tab. All tools are available in that section.
Choose the limit type (daily, weekly, or monthly), enter the amount in BRL, and confirm. Reductions take effect immediately. That's it.
If you have any trouble finding the settings or would like support to activate a self-exclusion on your behalf, live chat is available around the clock.
Answer the questions below honestly. If most of your answers are "yes," it may be time to use the protection tools or speak with 311bet's support team.
Do you usually end up betting more than you planned when you started the session?
After a losing streak, do you feel the urge to keep betting to "win it back"?
Have you ever used money set aside for essentials — bills, food, rent — to deposit at 311bet?
Has gambling affected your work, studies, or personal relationships?
Do you hide how much you bet from people close to you – family, a partner, or friends?
Do you find yourself thinking about betting outside the platform – at work, in conversations, or before you fall asleep?
Have you ever tried to cut back or stop betting but found it hard to stick to that decision?
That's an important signal. You don't have to solve everything at once — simply setting a monthly deposit limit is already a concrete step. 311bet's support team is available 24h to talk and help you activate the right tools for your situation, with no pressure and no judgment.
Free registration, a 100% bonus up to R$ 500.00 on your first Pix deposit, and all responsible gaming tools available from day one. football, poker, live casino, and e-sports — with control in your hands.
+18 · Gamble responsibly · Set your limits before you start